Privacy Policy

What we collect

We collect what you type into the forms on this site, and the record of how you gave it to us:

• Your name, phone number, and email address
• The property address, including the city and state
• The situation you describe, and the timeline you're working to
• Your consent record — which consent boxes you ticked, the exact wording you agreed to, and the date, time, and page you submitted from
• Your email address alone, if all you did was download a guide or sign up to the newsletter
• A note of the conversation, if you call or email us

How we use it

For the things you would expect, and nothing more:

• To respond to your enquiry and arrange your consultation
• To prepare and send your 48-Hour Options Report, and any guide or follow-up you ask for
• To keep an accurate record of what we discussed and what we quoted
• To contact you about your property, by phone, text, or email, where you have agreed to it
• To meet our legal, tax, and record-keeping obligations
• To understand which pages of the site are useful

Text messages (SMS)

Message type: transactional. We send only transactional messages tied to a request you made. We do not send marketing or promotional text messages. SMS opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes. We share phone numbers only with service providers that deliver messages on our behalf, and only for that purpose.

• What we collect: your mobile number, the exact consent wording you ticked, the date and time you ticked it, and the page you submitted from.
• How consent is recorded: each form records text-message consent and phone or email consent as two separate entries, each with the wording shown to you and a timestamp. Consent is never assumed from the act of submitting a form, and no box is ever ticked for you.
• How to withdraw it: reply STOP to any text message and we will stop texting you, or reply HELP for help. You can also email andrew@brightlineproperties.co or call (202) 919-7488 and we will update our records. Withdrawing consent has no effect on anything to do with your property.

Calls and email consent

We only call or email you about your property where you have agreed to it. The forms on this site ask with two separate, optional checkboxes: one for text messages, and one for phone or email. Neither is ticked in advance, and neither is required to submit a form, to receive a report or a guide, or to work with us. If you tick neither, we will still answer your enquiry by email. Consent is not a condition of any purchase or service, and you can withdraw it at any time by telling us on a call or by email.

Email

We email you about your enquiry and, if you ask for them, occasional notes on the local market. Every marketing email includes a one-click unsubscribe, and unsubscribing has no effect on anything to do with your property.

Cookies and analytics

This site sets no advertising or tracking cookies. Your browser stores a small amount of data to keep the site working — a session for the private admin area, for example. Where analytics is enabled, it counts visits and shows which pages people find useful; it is never used to identify you, and you can block it in your browser settings without breaking the site.

Requesting deletion, or a copy

Ask us to delete what we hold about you and we will, and we will confirm when it is done — email andrew@brightlineproperties.co with the word delete in the subject, or call (202) 919-7488. The only thing we may keep is the minimum we are required to keep for tax and legal records, such as a signed agreement, and we will tell you if that applies. You can also ask for a copy of what we hold, or ask us to correct it, at any time.

Contact us

Email andrew@brightlineproperties.co or call (202) 919-7488. Write to us at Brightline Properties LLC, 444 North Capitol St NW, Ste 612 #1081, Washington, DC 20001.